Last Updated: January 8, 2024
Welcome to Prime Digital Arena.
Prime Digital Arena provides a digital music distribution service, distributing music through online stores and streaming platforms on behalf of artists and labels while collecting and distributing the related royalties.
This Privacy Policy explains how Prime Digital Arena ("we", "us", or "our") collects, uses, shares, and protects your personal data when you use our website and services.
1. Information We Collect
- Account Data: Includes your name, email, password, address, phone number, and profile photo.
- Creator Data: Includes information on your artist type, music uploaded, and play statistics.
- Communication Data: Includes emails and support tickets you send to us.
- Payment Data: Collected through Razorpay and Payoneer for royalty distribution and purchases.
- Fan Data: If you are a fan interacting with an artist, we may collect your email for updates.
- Social Media Data: Information shared with us via social media platforms.
- Online Activity Data: Includes IP address, browser info, cookies, and site navigation behavior.
2. How We Use Your Information
We use your personal data to operate and improve our services, communicate with you, and fulfill our legal obligations.
- To manage your account and deliver services.
- To respond to support requests and inquiries.
- To send administrative and promotional communications.
- To prevent fraud and maintain system security.
- To comply with legal regulations and enforce our terms.
3. Sharing Your Information
- Service Providers: For hosting, payments, and marketing.
- Streaming Platforms: To distribute your music and metadata.
- Fans: Artists may receive fan email addresses for engagement.
- Legal Authorities: If required by law.
- Business Transfers: As part of merger or acquisition events.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations.
5. Your Rights
- Access, update, or delete your data by contacting [email protected].
- Opt-out of marketing communications at any time.
- Submit requests through authorized agents (with verification).
6. Cookies
We use cookies to personalize your experience and analyze traffic. Read our Cookie Policy for more details.
7. Data Security
We implement security measures to protect your data, but no system is 100% secure. Please use caution when submitting data online.
8. Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
9. Policy Updates
We may update this Privacy Policy. Changes will be posted on this page. Continued use of our services implies agreement with the updated terms.
