1. Eligibility

To use the Site or Services, you must be legally capable of entering into a binding agreement under applicable law. If you are under the age of majority in your jurisdiction, you may use the Site or Services only with the involvement, supervision, and consent of a parent or legal guardian where permitted by law.

By using the Site or Services, you represent and warrant that:

• You have the legal capacity and authority to enter into these Terms;
• All information you provide is true, accurate, and complete;
• You will comply with these Terms and all applicable laws, rules, and regulations;
• If you are acting on behalf of an artist, label, company, or other entity, you are authorized to bind that person or entity to these Terms.

2. Privacy Notice

Your privacy is important to us. Please read our Privacy Policy carefully to understand how we collect, use, store, and protect personal information in connection with the Site and Services.

3. Changes to the Terms

We reserve the right, at our discretion, to change, modify, update, add, or remove portions of these Terms at any time. Any changes will become effective when posted on the relevant page unless otherwise stated.

Where appropriate, we may notify you of material changes through the Site, by email, through your account, or by other reasonable means. Your continued use of the Site or Services after updated Terms are posted constitutes your acceptance of those changes.

4. Access to the Site and Services

Prime Digital Arena grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Site and Services for legitimate personal or internal business purposes related to the intended use of our platform and offerings, subject to these Terms.

You agree that:

• You will not misuse, copy, scrape, reproduce, republish, redistribute, sell, exploit, or commercially re-use any part of the Site or Services except as expressly permitted by us in writing;
• You will not alter or interfere with any part of the Site except as reasonably necessary for normal use;
• You will not attempt to gain unauthorized access to systems, accounts, servers, or networks;
• You will comply with all limitations, instructions, and rules made available on the Site or through the Services.

We may change, suspend, restrict, or discontinue any portion of the Site or Services at any time, with or without notice.

5. Ownership and Proprietary Rights

The Site and all materials made available by Prime Digital Arena, including without limitation text, graphics, designs, branding, logos, layout, software, interface elements, audio-visual material, workflows, written content, service descriptions, and other proprietary materials (collectively, “Prime Digital Arena Materials”) are owned by or licensed to Prime Digital Arena and are protected by applicable intellectual property, copyright, trademark, and other laws.

Except where expressly permitted in writing, you may not:

• Copy, reproduce, republish, distribute, modify, or create derivative works from Prime Digital Arena Materials;
• Use our name, branding, logos, graphics, or other proprietary assets without prior written approval;
• Reverse engineer, decompile, disassemble, or attempt to extract source code from any software, tools, or systems made available through the Site.

All rights not expressly granted under these Terms are reserved by Prime Digital Arena.

6. User Content

The Site or Services may allow you to upload, submit, send, post, or otherwise provide text, metadata, images, artwork, audio, video, documents, links, release information, profile details, claims, proofs, support messages, and other materials (“User Content”).

You remain responsible for your User Content. By submitting User Content to Prime Digital Arena, you represent and warrant that:

• You own the content or have all necessary rights, licenses, permissions, consents, and authority to submit it and authorize its intended use;
• Your User Content does not infringe, violate, or misappropriate any third-party intellectual property right, privacy right, publicity right, contractual right, or other legal right;
• Your User Content is accurate to the best of your knowledge and not misleading, unlawful, defamatory, abusive, fraudulent, or otherwise prohibited.

By submitting User Content, you grant Prime Digital Arena a non-exclusive, worldwide, royalty-free, transferable, sublicensable right to use, host, store, copy, reproduce, adapt, process, display, transmit, and otherwise use that content solely as reasonably necessary to operate the Site, provide the Services, complete workflows, support platform or partner operations, comply with legal obligations, and improve service delivery.

We are not obligated to keep any User Content permanently available and may remove, reject, suspend, or restrict access to User Content at our discretion where reasonably necessary.

7. Prohibited Uses

You agree not to use the Site or Services for any unlawful, unauthorized, harmful, or prohibited purpose. Without limitation, you agree not to:

• Use the Site in violation of any law, regulation, or third-party right;
• Submit false, misleading, fraudulent, or unauthorized information or content;
• Defame, harass, abuse, threaten, stalk, or exploit others;
• Upload viruses, malware, malicious code, or harmful content;
• Interfere with or disrupt the Site, servers, systems, or networks;
• Attempt unauthorized access to accounts, data, systems, or features;
• Use bots, scrapers, spiders, automation tools, or data-mining methods without express written permission;
• Impersonate another person or falsely represent your affiliation with any person or entity;
• Use the Site or Services to spam, advertise, solicit, or promote unauthorized goods or services;
• Use the Site or Services in a way that could damage Prime Digital Arena, its users, partners, or reputation.

8. Account Information and Security

Certain features may require registration, onboarding, or account creation. You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account or access credentials.

You agree to:

• Provide accurate and current account information;
• Keep your login credentials secure and confidential;
• Notify us promptly of any unauthorized access, misuse, or security incident involving your account;
• Accept responsibility for activity occurring under your account unless caused solely by our own fault.

We reserve the right to suspend, restrict, or terminate accounts in our discretion where required for security, operational, legal, or policy reasons.

9. Purchases, Fees, and Payments

Certain services, submissions, onboarding processes, promotional features, operational workflows, or products may require payment of fees. Where fees apply, they will be communicated through the Site, a service page, onboarding flow, invoice, quote, proposal, or other applicable communication.

By making a purchase or requesting a paid service, you agree that:

• You are authorized to use the payment method provided;
• You will pay all applicable fees, taxes, and charges associated with your order or service;
• We may use third-party payment processors to process transactions;
• Prices, packages, and service fees may be updated at any time unless otherwise agreed in writing.

Except where required by law or expressly stated otherwise in writing, fees paid for services, products, reviews, submissions, onboarding, or other platform-related functions may be non-refundable once processing or work has begun.

10. Third-Party Services and Partners

Prime Digital Arena may rely on or work with third-party platforms, distributors, payment providers, hosting providers, analytics tools, rights-related systems, communication services, or other operational partners in order to support aspects of the Services.

You acknowledge that:

• Certain services may depend on third-party rules, specifications, availability, technical requirements, or approval criteria;
• Third-party platforms may impose their own terms, restrictions, policies, or removal rights;
• We do not control all third-party platforms and are not responsible for their separate acts, omissions, downtime, policies, or decisions.

11. Service Availability

We may update, modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice. We do not guarantee uninterrupted availability, permanent uptime, or continuous access to any specific feature, integration, or service component.

12. Feedback

If you provide suggestions, comments, recommendations, ideas, or feedback regarding the Site or Services (“Feedback”), you agree that Prime Digital Arena may use such Feedback without restriction, obligation, or compensation to you, to the extent permitted by law.

13. Violations and Termination

We reserve the right, in our sole discretion, to suspend, restrict, remove, or terminate your access to the Site, Services, account, User Content, or any related feature at any time, with or without notice, where we believe:

• You have violated these Terms or any applicable Supplemental Terms;
• Your use presents legal, operational, fraud, abuse, or security risk;
• Your conduct may harm Prime Digital Arena, its users, partners, or third parties;
• Termination is otherwise necessary for legal, technical, or business reasons.

14. Indemnification

You agree to indemnify, defend, and hold harmless Prime Digital Arena, its affiliates, partners, service providers, and their respective directors, officers, employees, contractors, and representatives from and against claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Site or Services;
• Your violation of these Terms;
• Your User Content;
• Your violation of any law or third-party right;
• Your fraud, negligence, misconduct, or unauthorized actions.

15. Disclaimers

To the fullest extent permitted by applicable law, the Site and Services are provided on an “as is” and “as available” basis. Prime Digital Arena disclaims all warranties, express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.

We do not guarantee that the Site or Services will be uninterrupted, error-free, secure, free of harmful components, or suitable for every purpose or jurisdiction.

16. Limitation of Liability

To the fullest extent permitted by law, Prime Digital Arena shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including without limitation loss of profits, loss of opportunity, loss of revenue, loss of business, loss of reputation, loss of data, or service interruption, arising out of or relating to your use of or inability to use the Site or Services, even if advised of the possibility of such damages.

To the extent permitted by applicable law, Prime Digital Arena’s total aggregate liability arising out of or relating to these Terms or the Site or Services shall not exceed the greater of:

• The total amount actually paid by you to Prime Digital Arena for the specific service giving rise to the claim during the twelve (12) months preceding the event; or
• One Hundred United States Dollars (USD $100), if no such paid amount exists.

17. Copyright and Intellectual Property Complaints

If you believe that content available on or through the Site infringes your copyright or other intellectual property rights, you may send a written complaint to Prime Digital Arena containing sufficient details to identify the allegedly infringing material, the rights claimed, your contact information, and the basis of your complaint.

We may remove, restrict, disable, or review disputed content at our discretion and may request additional information before taking action.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws applicable to Prime Digital Arena’s principal operating jurisdiction, without regard to conflict of law principles, unless otherwise required by non-waivable consumer protection law.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services shall be subject to the competent courts having jurisdiction over Prime Digital Arena’s principal place of business, unless mandatory law requires otherwise.

19. Miscellaneous

• Notices: We may provide notices through the Site, email, account notices, or other reasonable means.
• Waiver: Any waiver of a provision must be express and in writing. Failure to enforce any provision is not a waiver.
• Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• Assignment: You may not assign or transfer these Terms without our written consent. We may assign these Terms as part of a business transfer, restructuring, or affiliate arrangement.
• No Partnership: Nothing in these Terms creates a joint venture, employment, agency, fiduciary, or partnership relationship between you and Prime Digital Arena.
• Entire Agreement: These Terms, together with any applicable Supplemental Terms and service-specific written agreements, constitute the entire agreement between you and Prime Digital Arena regarding the Site and Services.

20. Contact Us

If you have questions about these Terms & Conditions, you may contact Prime Digital Arena using the details below:

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