Frequently Asked Questions

Find answers to commonly asked questions here

Applying to Prime Digital Arena

How do I Apply?

Get started right here.

Are both artists and labels eligible to join?

We accept artists, record labels, managers, and all types of creators.

Do I have to pay for your services?

Prime Digital Arena offers all its services exclusively, but they are free for regular users. Enterprise accounts, which are for business solutions, have a one-time fee of \$300.

If I release music through Prime Digital Arena, will I be tied to a long-term exclusive contract?

If a release is submitted to DSPs through Prime Digital Arena, it cannot be re-distributed via another distributor until the contractual term ends. This exclusivity applies only to the specific distributed release, not to the artist or label as a whole.

Transitioning your music to Prime Digital Arena

Will transferring to Prime Digital Arena affect our listeners or play counts?

To ensure optimal preservation of play counts during a content transfer, it is essential to use TransferTrack, our dedicated tool for seamless migration. Be sure to include your release’s original UPC, catalog number, ISRC codes, metadata (including song titles and artist names), audio files, and release date. We recommend initiating the upload through TransferTrack first, allowing it to complete processing and receive approval before requesting a takedown from your previous distributor. Our support team remains available to assist you throughout the entire process.

Remember, we are always here to assist you during this process.

Releasing Music

Can I distribute cover songs?

Cover songs are accepted as long as the proper license is obtained. We recommend using EasySongLicensing.com to license cover songs, but clients are welcome to use any service they’d like.

How many partners do you distribute to and which ones are they?

We distribute to hundreds of different outlets and digital service providers. Check out our list of current partners here. We are always adding new distribution partners to our network.

What is your coverage/accessibility in Asian markets? Are there plans to expand?

We distribute content to Chinese outlets such as Tencent, Alibaba and NetEase. Additionally, we service other DSPs in Asia like JioSaavn, KK Box and Express In Music. As new platforms and services come to market, we’ll continue to integrate them to our offerings as we see fit.

Additional Services

What other services does Prime Digital Arena offer?

Prime Digital Arena provides many different services, including Music Distribution, YouTube and Soundcloud Monetization, YouTube MCN Network and Music Pitch & Promotions.

Do you distribute videos too?

Yes! We distribute videos as well. Learn about here. 

Do you offer sync licensing?

At Prime Digital Arena we Don't have our own Sync licensing PDA. This service is selective and all content is evaluated by the sync team before it is accepted.

Do you guys offer music promotion?

We regularly promote our artists through our playlists and site content, but most of the marketing and design services are a la carte and/or fee-based.

Can you guys help me get verified?

We don’t provide verification services, but you can check out this blog post for best practices on getting verified.

I Still Need Help

I haven’t received my login info yet

Let our client services team know via a help request.

When will I get paid?

Prime Digital Arena issues statements on a monthly basis & issues Payment Quarterly. You may review our accounting schedule. In order to collect payments, you must provide up-to-date payment information (including tax information) for each pay period. Your balance will remain active on your account until payments are claimed.

How do I submit a help desk request?

Please reach out to our client services team via the [email protected].